Return and Shipping Policy




Not Just Tea firmly stands behind its product and is confident that our customers will find that our teas and tisanes are the finest quality. At the time, we are unable to accept any returns or exchanges for teas or tea accessories.

Not Just Tea processes all orders within 1-2 business days; We send all orders via USPS Priority Shipping. If you wish to have alternative-shipping arrangements made, please contact us at


Shipping Rates:
All orders under $5  - $3.95 Flat Rate Shipping

All orders over $5.01 - $7.95 Flat Rate Shipping


We greatly appreciate your visit and your patronage. If there is anything we can do to make your experience more pleasant or if you have any questions or comments, please write us at or call us at (646) 770-2194.